NOTE: SurveyBot app is being currently developed for Android devices. In the meantime, you can initiate your survey using Google Chrome on your device
- Open Google Chrome
- Go to the upper right-hand corner and tap on the three little dots
- On the drop down list check the box: Request desktop site
- In the address bar type in: golive.gosurveybot.com and log in
- Tap on the Survey button within the group you want your survey to be stored to
- If you already have the SurveyBot app installed, your device will give you the option to choose which program you want your survey to initiate from. Choose Google Chrome and the option Just once.
- This takes you directly into the Live Video Chat where you can invite your customer the same way you would do in the SurveyBot web portal.
Related article: Survey walkthrough.