One of the most interesting buttons on the Edit Survey page is the Observe button . You can use this option to watch surveys that are still in progress. By using this button, you are able to jump into a survey, not as a surveyor, not as a customer, but as an observer. You will see and hear everything that is going on in the video, but you are not going to be heard or seen by anyone.
The observer will have to have the link to the survey before the survey starts.